Privacy Policy
Last updated: March 26, 2025
OLLEREG, operated by Tellogent, LLC and Innovative Allergy, PLLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ollereg.com and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment information when you place an order or contact us.
- Health Information: Information you provide during our safety screening questionnaire (allergy history, asthma status, medication use). This information is used solely to determine eligibility for self-directed immunotherapy treatment.
- Usage Data: Browser type, IP address, pages visited, time spent on site, and referring URLs collected automatically through cookies and analytics tools.
2. How We Use Your Information
- To process and fulfill your subscription orders
- To conduct safety screenings required before product shipment
- To communicate with you about your order, account, or customer service inquiries
- To send you information about your subscription and product updates
- To improve our website, products, and services
- To comply with legal obligations
3. Health Information Disclaimer
OLLEREG is not a covered entity under HIPAA. However, we treat all health-related information you provide with the utmost care and confidentiality. Health screening responses are used exclusively for treatment eligibility determination and are not shared with third parties for marketing purposes.
4. Payment Processing
All payment transactions are processed through Stripe, Inc. We do not store your credit card information on our servers. Stripe's privacy policy and security practices govern the handling of your payment data. For more information, visit stripe.com/privacy.
5. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing
- FormSubmit: Contact form submissions
- Google Fonts: Typography
Each service has its own privacy policy governing the use of your information.
6. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse cookies, though some features of the site may not function properly without them.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Cancel your subscription at any time
9. Children's Privacy
OLLEREG products may be used by children under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children under 13. Parents or guardians who create accounts and complete safety screenings on behalf of minors are responsible for the information provided.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Email: order@ollereg.com
- Phone: (346) 232-2993
- Mail: Tellogent, LLC — 6550 Maple Ridge St. #115, Houston, TX 77081